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Proudly serving New York, New Jersey, and Staten Island.
Guaranteed fast, easy, and dependable local service. Hear from some of our satisfied customers.
Based on 826 reviews
I was really impressed with their service, we'll definitely keep them in mind when something else comes up.
Excellent service throughout, would thoroughly recommend and will use again if needed. Professional, good communication and followed up to ensure complete satisfaction. Thank you
Response time was good, got appointment immediately and Technician on time
Dishwasher was not working after several attempts from contracted service provider's repair service. Pro Team member came and uninstalled machine to find problem was due to clogged drain line. Very happy with repairman who explained problem and reinstalled machine after fixing problem. Will definitely recommend this service to others. More than satisfied with service and politeness and capability of this service tech.
Very timely and thorough on the assessment of the underlying problem with my washing machine pipes, thank you and highly recommended
The PRO team was able to identify the problem on my fridge and replaced the freezer circulating motor fan. Plus removed the knocker plug from garbage disposal to ensure the dishwasher is draining properly. Great work, reasonable pricing.
Came onTime and diagnosed my problem. Ordering parts and will be back to do final fix.
The Pro Team Repair, specifically technician Ivan, provided a fantastic service. My dishwasher was fixed promptly, and it's working perfectly now. Ivan was professional, explained everything, and left no mess behind. Highly recommend their service!
Extremely responsive, came into our home and was very clean and proper and covered his shoes with disposable booties-quickly diagnosed the freezer issue and ordered part, came back 2 days later to install and freezer back up and running. Great service and followup, will definitely have there number saved for future reference.
Great company with quality work! Found the the issue with my dishwasher immediately! Fixed it and it’s working like normal. Super friendly and professional! Will definitely use them again! Highly recommended!
Thank you! The Pro Team and especially Yevhen. Dryer had burning smell. Was able to schedule service for the same day called. Yevhen responded, on time and with advance notice of arrival.time. Yevhen was courteous to wear shoe guards when entering home, but also quick and professional to clean dryer of excess lint, which could have been a fire hazard in dryer. I'm extremely grateful for Yevhen's attention to the issue, as well as the ease of scheduling, quickness and convenient payment options of the Pro Team. Highly recommend, and will contact with future needs.
Their customer service was excellent. The representative I spoke with was friendly and responded quickly. The technician is also very friendly and easy to communicate with. They came on time and helped with my issue.
They were very nice on the phone when i called and the person confirmed with me before arrival and on time. They returned the next day and fixed my problem. Very neat and took the time to explain what had to be fixed or replaced. I will call them again. Thank you (Pro Team) Yevhen
The repair team was in contact within 2 hours of my request and was on site for a diagnostic the next day! Incredibly knowledgeable and responsive. The dishwasher was repaired within minutes of the part arriving. Thank you pro team!
They came today Nov 16 2022, they diagnosed the issue of my dryer within 5min, they were straight up with the details. Great service, great price. Fyi pay cash. I will be using them again, their price and service is affordable and beyond professional.
Amazing service. My 3 yr old Whirlpool dishwasher gave out on me. Whirlpool was no help. These guys quickly responded. Came out on a Tuesday to diagnose. Dishwasher was working by Friday. Literally took about 20 mins to replace the defective motor. Would definitely use them again!
We called the pro team for our dryer. They told us the would arrive between 2pm and 4pm the next day . The technician arrived at 2:45pm with shoe protection on ( very precessional). We showed him the dryer. Within minutes he had an idea of the problem told us the cost to repair and told us 6 months warranty for repairs . He had the parts ready with him (huge plus ) and within the hour our dryer was fixed and ready to work again. We are so happy with service we received and the timely fashion everything was addressed. Very highly recommended.Thanks theproteam
The service was on point in every aspect. Showed up promptly and quickly diagnosed and fixed my refrigerator. Very reasonable pricing and pleasant team to work with. I will be using their services if I need help with appliances again!
Yevhen came in on Columbus Day and was able to diagnose the problem and repair our dishwasher in under an hour. He was professional, polite and informative. The service was reasonably priced. Will definitely be using them again!
Extremely professional , knowledgeable and very easy to work with. Worked extra hard to get the job done. Very happy with the fixtures. They are Super reasonable with prices as well. Will definitely use them again.
They were very responsive throughout the whole process. They were on time, friendly, and straight forward. He came out evaluated my freezer and fridge and identified the issue. He even told us it was best to buy a whole new fridge versus spending money to repair it. Definitely honest and trust worthy. I would use them again and definitely recommend.
The tech did the diagnostics in 20 minutes and after that offer the repair. He changed the part and my fridge works properly and I hope it will be used for many years.Thanks Eugene for the excellent customer service!
Our washer machine broke up during Memorial day weekend and they responded as soon as i requested their service. Yevhen came in today (Monday) and after a quick inspection he knew what was wrong, not only that but he fixed it on the spot. No doubt, they provided a professional and fast service
These guys are top specialists!- Good communication - they answered me quickly, and we agreed on appointment!- The tech is reliable and kind, he did his job well for my freezer and washer. He explained me all the aspects of his work!- They contacted me back after the repair to ask if my appliances work normally!I will use them many times more!
We had an issue with a dishwasher as well as the washer/dryer. The technician from Pro team came to the rescue!! He was professional and knowledgeable and knew right away what the problem was. I should mention that he fixed the appliances for a very very reasonable price (compared to the quotes I received from other companies). He was respectful of our home and didn't leave any mess behind. I would recommend them in a heartbeat to anyone who is looking for a quick and easy fix of their appliances and doesn't charge a fortune for the services. Definitely my go-to from now on.
Home fires caused by malfunctioning appliances cost Americans $7 billion each year.